Like those of us here at the BW Leadership Institute, Bill Ury believes listening can change the world.
“We think of communication as talking, but actually, it’s just as much, if not more, about listening,” Bill says on today’s episode of the Everybody Matters podcast. “Listening turns out to be the key skill we all need to learn.”
Bill Ury is the co-founder of Harvard’s Program on Negotiation and is one of the world’s leading experts on negotiation and mediation. Trained as a social anthropologist, Bill has carried out his research on negotiation not only in the boardroom and at the bargaining table, but also among the Bushmen of the Kalahari and the clan warriors of New Guinea.
Listen as Bill shares his perspective on how listening can make a difference, not just in big negotiations but in day-to-day interactions with co-workers and friends.